Expert occupational health support
Rapid access to occupational health assessments
Get an expert medical opinion with our nationwide occupational health assessment service
Occupational health assessments in 3 days
We deliver professional advice quickly. Appointments for an occupational health assessment are available within 3 working days. We provide robust medical advice at the point it’s needed.
We help fix health problems quickly with specialist business advice and support.
We provide expert advice quickly. Dedicated administration support is included too.
All our occupational health doctors have at least 10 years' experience, so you can rely on their advice.
With access to clinics in London, Birmingham, Manchester, Bristol, Cardiff, Newcastle, Edinburgh, Leeds, Exeter, Aberdeen, Glasgow, Belfast, Guildford and Liverpool, we’re at hand to help.
Why Choose Us?
Our team are accessible, professional and responsive. We deliver expert insight, right when it’s needed.
All our doctors have at least 10 years’ post-graduate experience, giving you robust and defensible advice.
We provide occupational health assessments within 3 days of a request.
With access to clinics nationwide and secure online services, we can help wherever you are.
As well as specialist medical qualifications, we deliver access to experts in every area of occupational medicine.
Our case management system is available for clients 24/7, so you can work whenever it suits.
Our team are accredited by specialist medical bodies, each has a Diploma in Occupational Medicine and at least 10 years’ post-qualification experience, giving you access to robust and helpful advice.
We're here to help
We’ll guide you through the best questions to ask and how to work towards successful outcomes.
"Incredibly responsive and helpful throughout"
High Quality Care
Our Case Management Process
With free initial advice, we’re able to build a clear picture of the background to a case. That provides the foundation for the case management process.
We’re pleased to provide support for managers to help decide the best route towards positive and successful outcomes.
We’ll match our expert doctors to the presenting case, which gives you the best possible advice about the condition.
Our assessments take up to an hour and are held within 3 working days, nationwide.
Our reports are delivered within 3 working days of the assessment (subject to consent).
We provide dedicated administration support at every step, so you’re always kept fully informed.
Our Business in Numbers
Years of combined experience
Appointments available weekly
Client employees covered
"Support was fantastic"
Frequently Asked Questions
We provide professional medical advice about whether an employee has a medical condition or not. We deliver guidance about how to support a condition, or how a health condition may progress or develop in the future.
If used effectively, occupational health can be much more than managing sickness absence for an employee with a health issue. You can get professional advice to help make sure you don’t make mistakes when managing health at work.
Our service is designed to support those employees who may be unfortunate enough to be ill. It assesses their “fitness to work”. That is, how effectively they can perform all the duties that their job involves. We advise on whether adjustments to a role or working environment will help employees to cope with their job.
Our experts conduct assessments which are an in-depth investigation of the employee’s health. The results are provided to you as a full medical report.
The content of the report provided following an assessment is linked with the questions asked at the start of the assessment. We also provide guidance and support on the best questions to ask for referring managers.
All our reports ensure you receive professional medical advice about whether the employee has a medical condition. We provide suggestions about how to support the employee and advice about how things may progress.
It’s important to say that we can’t take management decisions for you. Our advice is limited to professional medical opinions.
To support those employees who may be unfortunate enough to be ill, an occupational health assessment can assess their fitness to work.
An occupational health assessment assesses how effectively a person can perform all the duties that their job involves and whether any reasonable adjustments to their role or working environment will help them to cope both mentally and physically with their current job.
As well as being incredibly useful to help manage the health and wellbeing of your staff, it can also help you manage your Health & Safety risks and obligations too.
You can learn more in our What to Expect from Occupational Health Guide.
Early intervention and specialist medical help offer the best prospect of a successful conclusion to a health problem at work.
Most absent employees should be able to return to previous duties, however, some may require adjustments to their role or environment.
If you’re concerned about an employee’s ability to do their job, or their mental health, it’s best to seek professional medical advice at the earliest opportunity.
If there is an underlying medical condition or longer-term disability, this does not necessarily mean that the employee will be unfit for work.
Sometimes adjustments at work are suggested (e.g. working reduced hours for a limited period). That can demonstrate you are doing all you can to support your employee appropriately.
Where necessary, we can also help identify if the nature of an employees’ work might be having a detrimental effect on their health. That means advice can be provided to avoid any further deterioration.
Predicting how a health condition may develop, or how much absence from work can be expected, in the future can be incredibly difficult. It is not an exact science.
If surgery is anticipated, it is usually possible to give an estimate of typical or likely absence duration.
Ill health can often be a complicated issue and sometimes it can take time to get a clear answer and a resolution.
The content of the report we provide following an assessment is linked with the questions asked at the start of the assessment process. We provide guidance and support about the best questions to ask for referring managers.
You’ll receive professional medical advice about whether the employee has a medical condition, or suggestions about how to support the employee and advice about how things may progress.
We can’t take management decisions for you and our advice is limited to professional medical opinions.
We guarantee to offer you an appointment with one of our expert occupational health specialists within 3 days of a request.
If you’d like to arrange a specific day or time to suit your employee, it can sometimes take a day or two longer.
To conduct a thorough assessment can take up to an hour. Reports are provided within 3 days of the appointment (subject to consent).
In order to give you and your employee the best advice, we need to understand the problem clearly.
We will provide you with access to an online management referral form to help you collate the basic information we need to conduct our assessment.
Sadly, we are unable to assess employees without a referral form being provided first. This is because we have to be able to demonstrate that we have acted fairly.
We will give you information that will enable you to make decisions about an employee’s health-related problems and help you comply with legislation.
Although we will always try to be as helpful as possible, we can only answer the questions that you have asked of us in your referral.
We will make our reports as detailed and comprehensive as possible and (if asked in the referral) we will provide comment on:
- whether we think an individual is fit for the role outlined to us
- whether an underlying health condition is present or not
- when an employer may expect an employee to return to work
- recommendations regarding adjustments if we think the Equality Act may apply
- suggestions for rehabilitation programmes
Occupational health reports are provided within 3 working days (subject to consent).
Employees can ask to see the report before it is sent to you and they can request that any factual inaccuracies are corrected. Employees cannot insist that we change our opinions.
There’s more about this topic in our guide to GP reports.
Yes, you can discuss the history and background to the case before submitting a referral. That helps us to make sure we get the right clinician to support the case.
We can’t discuss what happens during the assessment, or what’s likely to in our report, until we’ve completed the consent process with the employee. Please contact us for further information.
We are pleased to provide whatever context and support we can to help explain our reports, for example, clarifying our advice
or medical terminology.
To ensure we maintain our independence and impartiality, we can’t provide additional information (that’s not already contained in the report) without fully informed consent from the employee.
Although we ask employees to sign a consent form, we cannot release the report without explicit informed consent. Consent can be retracted at any time. Very rarely, employees can refuse consent to release the report.
In these circumstances, you’re then able to make whatever business decisions you need to take based upon what you do know about the case.
ACAS also has some useful information and guidance for employers too.
We have different fees depending upon whether the assessment is conducted by a Nurse or a Doctor.
Each referral includes a pre-assessment telephone or video consultation with the referring manager and up to a 1 hour assessment. It also includes the compilation and provision of our report, professional opinions and all associated administration, scheduling and service.
We’re pleased to be able provide preferential terms for charitable and educational bodies. Please contact us for our current professional fee schedule.
We always to our very best to help and will always try to accommodate any late changes. Regrettably, if the appointment is missed or cancelled on the day we still need to charge the full assessment fee. This is because we cannot reuse the time once it has been set aside for the appointment.
Yes, we welcome all major credit and debit cards.
Yes, we can invoice your company. We can provide pro-forma invoices too.